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Out of Hours

Call 111 when it's less urgent than 999 

 

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency, this can be used while the surgery is open or closed.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

OUT OF HOURS DOCTOR

When the surgery is closed and you may need urgent treatment or advice, a doctor is always on call. 

Out of surgery hours telephone 01772 622505 and an answer phone message will provide you with further information. 

Please ONLY use the emergency number for problems which cannot wait until the next surgery.

These service are for emergency use only, should you require emergency medical attention during surgery hours please telephone 01772 622505



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website